houseedits — Privacy Policy
Effective: September 10, 2026 · Version 1.0
Lister Pros LLC ("we," "us") operates HouseEdits as a division of its business at houseedits.com. This policy explains the information we handle to run the photo-editing service, your choices, and how to contact us.
1. Information we collect
Account information. Your name, email address, profile details you provide, and information supplied by your chosen sign-in provider, such as Google. We do not receive your Google password.
Photos and job details. Uploaded files, edited outputs, filenames, embedded metadata such as camera settings or GPS coordinates, job notes, editing preferences, and any property details you submit. Images may incidentally contain people or personal information.
Payments and support. Balance and usage transactions, payment status and identifiers, refund requests, feedback, messages and related records. Stripe processes payment credentials. We do not store full card numbers; payment-related details available to us depend on the payment method and Stripe's records.
Technical information. IP addresses, approximate location derived from IP where used, browser/device information, request and error logs, delivery/download events and actions within the Service. Website cookies and measurement are described in Section 7.
2. Why we use information
We use information to authenticate accounts, process and deliver photographs, apply preferences, handle payments and balances, provide support, investigate errors, protect against abuse, maintain backups and records, and meet legal obligations. We also use feedback and operational statistics to decide what to improve. Permission to operate the Service is distinct from permission to train a general photo-editing model on your photographs.
We send essential account, payment and delivery messages as part of the Service. Optional marketing messages provide a way to unsubscribe. A marketing unsubscribe does not prevent necessary receipts or messages about an order you requested.
3. Your photographs and ownership
Your Input Images remain yours. Ownership of delivered edits and the conditions for credited-back edits are explained in the Terms of Service. We do not sell your photographs or publish them as portfolio examples, advertisements or other customer-facing samples without separate permission for that use. We may use our own photographs or separately licensed material in those places.
Our editing service is not intended to identify people. Processing may include non-identifying person, face or object detection for editing or quality checks; we do not use the Service to identify a particular individual from an uploaded photograph.
4. Model improvement and training
Uploading a shoot, paying a beta price or flagging an error does not by itself give us permission to train a general photo-editing model on your Content. We will request separate, clearly described permission before using customer-uploaded photographs for that purpose. We may train on our own or separately licensed datasets.
We can examine a reported problem and the associated images to troubleshoot your job, provide support and evaluate whether a correction is needed. Your feedback text and operational events help us improve the Service. We do not interpret a feedback flag as an image-training opt-in.
If you separately authorize image training, the request will describe the images and purpose covered. Contact hello@houseedits.com to withdraw permission for future training use or request removal from a training dataset. Unless that separate agreement lawfully provides otherwise, we will stop using the images in future training and remove the source copies held for that purpose. Removing source images does not necessarily remove their influence from a model already trained.
We will not retroactively expand training permission for photographs previously submitted under a narrower commitment. We will request the additional permission before applying any broader use. For training-permission requests, contact us by email.
5. Storage and retention
Download availability. The ordinary customer download window is 10 days after delivery unless the Service states a different window for an order. Files may become unavailable after that window, following a whole-shoot refund or account closure. Keep your own copies.
Operational storage and backups. Download availability is not a promise that every copy is erased at the same instant. Uploads, outputs and related copies can be present in processing systems, storage providers, support records, operational archives and backups. Those copies are removed through the applicable cleanup and backup processes, subject to legitimate operational, security and legal retention needs. Internal ListerPros archives may follow different retention arrangements from customer delivery storage.
Account and transaction records. We retain the information needed to administer the account, reconcile payments, address disputes, detect abuse and satisfy tax/accounting or other legal obligations. These records can outlast photo availability and account closure.
You may request deletion or account closure at hello@houseedits.com. We may verify the request and retain information when legally required or reasonably needed for a payment dispute, security issue or other permitted purpose. Do not assume that a download expiry or a feedback action deletes all stored copies.
6. Service providers and other disclosures
We use providers for hosting, authentication/databases, storage, payments, email, operational notifications and troubleshooting. Depending on the workflow, these include Vercel, Supabase, Cloudflare R2, Dropbox, Stripe, Resend, Google sign-in, Elfsight review widgets on certain public pages, and internal notification or geolocation services. Embedded tools can receive basic connection and device information when loaded. Processing also runs on hardware we operate. Providers receive information needed for their roles; an email provider does not receive every uploaded photo simply because it sends a delivery message.
We may disclose information where required by valid legal process, to protect rights or safety, prevent fraud, or resolve a dispute. We may transfer relevant records as part of a merger, acquisition or business transfer, subject to applicable law and the commitments in this policy. Material changes will be explained rather than applied silently.
We do not sell your photographs. Technical information needed to operate the Service can reach the providers described above. Section 7 describes website measurement.
7. Cookies, analytics and advertising choices
Necessary cookies and similar storage keep you signed in and support security and the operation of the app. You can manage cookies in your browser, although blocking necessary storage can prevent sign-in or other requested features.
Google Analytics and Meta Pixel are not currently enabled on this website. We do not currently use those tools to track visits to your account or photo-review pages. Necessary operational records described above still apply. Browser extensions and independent services you choose have their own practices.
Before introducing optional analytics or advertising tracking, we will update this policy to explain the tools and choices and implement consent or opt-out controls required for the intended use.
8. Your requests and choices
Contact hello@houseedits.com to request access, correction, deletion or a copy of your information, to ask about a training permission, or to raise a privacy concern. We may need to verify identity and the scope of your request. We respond within the timeframe required by applicable law and explain any permitted extension or reason we cannot fully fulfill a request.
Depending on your location, you may have additional rights, such as objecting to or restricting certain processing, opting out of certain advertising disclosures, appealing a decision, or contacting a data-protection authority. We will not unlawfully discriminate against you for exercising a privacy right. Marketing messages include an unsubscribe method.
9. Security
We use administrative and technical safeguards, including access controls and secure browser connections, appropriate to the Service. No system is perfectly secure. We will provide notice of a qualifying incident as required by applicable law and any applicable contractual commitment in our Terms of Service. Do not upload material that you are not authorized to share with the Service.
10. Children and international use
HouseEdits is intended for adults using the Service for business. We do not knowingly solicit accounts from people under 18. Contact us if you believe a child has provided information.
We operate from the United States. Information may be processed in the United States and other locations where our providers operate. Where applicable law requires a transfer safeguard, we use an appropriate mechanism; use of the website alone is not described as a waiver of your statutory rights.
11. Policy changes
We will post an updated policy and effective date when practices change. For material changes to existing commitments, we will provide notice consistent with our Terms and applicable law. Changes expanding image-training rights require the additional permission described in Section 4. Prior published versions are retained and available on request.
12. Contact
Lister Pros LLC · 3035 South Ellsworth Road, Unit 111, Mesa, Arizona 85212, United States · hello@houseedits.com
Questions? hello@houseedits.com. Prior published policy versions are available on request.